I use Decision Science and a Background in Artificial Intelligence to help write my Technical Writing Documentation.  Knowing how people decide and act upon Knowledge Based Activities greatly helps in writing the Step by Step Documentation for any Work Procedure.  Then, I "Fully Map" Knowledge, Processes, and any KBES's [ Knowledge Based Expert Systems ].


I also have experience writing for "the Simple / Regular Person," - like the common Factory Worker.  I don't write in a confusing, "Up in Space," unexplainatory manner.  As an example, the worst class I ever had in college was a Differential Equations Class taught at UIUC [ University of IL at Champaign - Urbana ] by a Professor.  A Professor is sometimes so "High Level" that he / she doesn't think in simple terms to explain things to students.  This Bad Professor in UIUC was asked by a student, "What's a General Equation?"  The Professor said coldly, "It's in the book..."


I had to write documentation for custom machinery at half of an Investment Casting Plant.  In doing this, I reverse engineered Instructions as well as asked the right and thorough enough questions to various Subject Matter Experts on the equipment at the Plant.  I also Process Documented a critical Navistar Turbo Injection Clamp Production Process in a day and it passed Critical Review of that Process.